The Shot Sock Retail
BECOME A RESELLER
How do I become a reseller?
If you are located outside the U.S., Europe, or Mexico please email email@example.com to become an international reseller or locate a distributor near you.
If your store is located in the U.S., the basic requirements are:
The retailer has a verifiable brick and mortar or online retail location.
The Shot Sock approval of New Account and Business Credit Application
Meet the minimum order as determined by the quantity in an inner case; this amount can vary from item to item (typically 50 - 100 items per SKU). If you would like to purchase less than those quantities, you have the option of working with a Funko distributor. Let us know if you would like our distributor contact information.
If you meet the above requirements and are interested in applying for an account, please email firstname.lastname@example.org with the following items:
1. A short business summary. Tell us about your business. Do you have a brick and mortar location? Online sales? What is your web address and where are your stores located?
2. A completed Account and Business Credit Application.
3. Business License.
4. Reseller’s License / Certificate of Resale / Wholesale License (requirements vary by state). Let us know which state your business is located in and we can send you the appropriate form to fill out.
Why would I use a distributor?
Please request a distributor list if your business:
Is located outside the U.S. or Canada.
Would like to purchase The Shot Sock in smaller quantities than an inner case.
Needs inventory that The Shot Sock doesn't have in stock.
PLACE AN ORDER
Place an Order
Email orders to email@example.com
All shipping rates are Free on Board (FOB) Mesquite Texas 75234. Shipping charges are added to your invoice. Domestic orders ship via UPS/FedEx Ground unless otherwise requested.
If you have your own UPS or FedEx account, we can add that to your customer profile; just let us know. We only ship to the United States and Canada. If you are located or need shipments outside of these countries, please contact The Shot Sock for the appropriate distributor.
What is the shipping minimum?
The Shot Sock has no shipping minimums. The smallest order of one case will be shipped if requested.
Your account is automatically set up for in-stock items to ship out as soon as they are available. Because we have items arriving in our warehouses every day this can add up to multiple shipping charges per week. We recommend setting up a shipping minimum on your account. This will prevent in-stock items from shipping until your shipping minimum is reached, thus potentially reducing multiple shipment costs. Since we have two warehouses, the shipping minimum amount is separate for each of our warehouses. Let us know if you would like to add a shipping minimum to your account and we can help you pick an amount.
When will I get tracking information?
For ground orders, tracking information is provided on the invoice. For freight orders, once you have received your invoice, please contact firstname.lastname@example.org for tracking information.
When do I receive an invoice?
The Shot Sock invoice is emailed 24-48 hours after your order ships
How do I know what shipped?
Your invoice details all the items that shipped.
CREDIT CARD CHARGES
Credit Card Charges
When your Shot Socks becomes available, we pre-authorize your credit card for the estimated total price plus freight charge to ensure the funds are available. Once this pre-authorization is placed the warehouse will process your items.
The actual charge is placed before your shipment leaves the warehouse, approximately 3 to 5 days after the
You will receive an invoice for your shipment 24 to 48 hours after shipping.
Update my credit card information
To update your credit card information, please contact your accounting representative.
NET 30 TERMS PAYMENTS (PAYMENT TERMS)
If approved for Net Terms, the payment is due 30 days from the date of the invoice. Payment options are:
Mail a check
Send checks to:
The Shot Sock
4472 Spring Valley Road
Dallas TX 75244
Use your customer number (starts with a letter C, followed by 5 numbers) as a reference number.
RETURNS AND DAMAGES
All claim forms and replacement box requests must be submitted to your Sales Manager within 60 days of invoicing. Please reach out to your Sales Manager for a claim form. Once the form is submitted, if additional information is required, please respond within 7 days or your claim may be denied.
Replacement Shot Socks Requests
Replacement sock requests are submitted via the Replacement Shot Socks Request form (supplied by your sales representative). The claims department will review your request, check replacement box availability and/or determine the appropriate amount of compensation. Compensation for damaged boxes typically ranges from 15% to 25% of the product’s invoiced price.
Returns Due to The Shot Sock's Error
When The Shot Sock makes an error with an order processed we take responsibility. This includes compensation for over-invoicing or recovery of the product at no charge to you.
Returns Due to Customer Error
If The Shot Sock determines that an error was made based on information received by the customer, the following rules apply:
A restocking fee up to 25%.
The customer is responsible for all shipping costs.
The customer is responsible for returning their shipment. Returns must be shipped back to The Shot Sock within 30 days of receipt of a return authorization.
Non-Compliant and Unauthorized Returns
For all authorized returns, orders must match the items detailed on the original claim form. If discrepancies are found between the Claim Form and returned items penalties may be applied, such as a restocking fee.
Refusal of product is an unauthorized return unless extenuating circumstances apply. Please accept all your shipments, regardless of condition, and contact us immediately if issues arise.
Third-Party Shipping Accounts
The Shot Sock is not liable for damages or shortages when a customer uses a third-party carrier. Please contact your carrier immediately to seek compensation. There is an exception for replacement boxes; replacement boxes may be requested regardless of shipping account used and does not require a claim submission. See “Replacement Box Requests” below.
“Blind receiving” or signing a Proof of Delivery (POD) without fully checking your order is discouraged and may result denial of claims. When a POD is signed, the customer consents that there are no issues found with the carrier’s delivery and releases carrier liability.
The Shot Sock 2021